Privacy Policy

1. Information We Collect

Information you give us directly

When you fill out a contact or estimate request form on our website, we collect the information you enter - typically your name, phone number, email address, and a description of your project or question. We only collect what you choose to provide.

Information collected automatically

When you visit our website, standard web server logs and analytics tools may automatically record certain technical information, including your IP address, browser type, the pages you view, how long you spend on each page, and the website that referred you to us. This information helps us understand how visitors use our site so we can improve it.

Cookies

Our website may use cookies - small text files stored in your browser - to remember your preferences and to support analytics. You can set your browser to refuse cookies or alert you when cookies are being sent. Some features of our site may not function as intended if you disable cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or estimate request
• Schedule on-site consultations and follow up on project details
• Send you information relevant to your request, such as a written estimate
• Improve the content and usability of our website
• Comply with applicable legal obligations

We do not use your contact information to send unsolicited marketing emails or to enroll you in mailing lists without your consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with third-party vendors who help us operate our website or manage communications - for example, our contact form provider or analytics platform. These vendors are permitted to use your information only to perform services on our behalf.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.
• Business transfer: If our business is sold or transferred, your information may be transferred as part of that transaction. We will notify you of any such change by updating this Privacy Policy.

4. Data Retention

We retain contact form submissions and related correspondence for as long as is reasonably necessary to fulfill the purpose for which they were collected - typically for the duration of a project or inquiry and for a reasonable period afterward for follow-up and recordkeeping. Analytics data collected automatically is retained in accordance with the policies of the analytics provider we use.

5. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information, subject to any legal obligations we have to retain it
• Opt out of any future marketing communications from us

To exercise any of these rights, contact us using the information in Section 8 below.

6. Third-Party Links

Our website may contain links to third-party websites - such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit through a link on our website.

7. Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will delete it promptly.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights regarding your information, you can reach us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.